I used to work for AT&T for a short time, and I very quickly learned why people say most of the things they do about the phone company, large buisnesses and other negative things in general.
But then there’s tmobile. They’re not really a phone company, they’re a cell service provider. But my they seem to have their act together. Most technical people know that given a few pieces of good technology it doesn’t take long to click together to create a truly cool or innovative product. All of the pieces are there, you just have to put them together. This is a prototype, and proves the concept. Rolling it out as a reliable service to a huge userbase is quite another thing. Which is why nothing all that useful ever comes out of the phone company. But tmobile truly outshines the rest (at least in the united states).
If you think about it all the other service providers have great networks and don’t drop calls and offer you more minutes than are physically possible to use in one month. Brilliant. Marketing at its finest.
But tmobile actually made a gadget that lets you make ‘cell’ phone calls using the cell network or a wifi hotspot. How genius is that. Not that the idea is so remarkable, or that some hacker even sat down and got it to work. But THEY DID DO IT, and they rolled it out to a real customer base and it really works. Meanwhile all the other cell companies are selling more minutes. Yay.
And now they’re rolling out service for google’s gphone or whatever it’s called. Granted this isn’t as cool as wifi cells from a tmobile engineering point of view, but it shows that as big a company as they are, they are nimble enough to produce and roll out real interesting new products while everybody else can’t even start to play catch up.
In 1999 I got some x-10 gizmos and the computer interface, and in 2001 I swiped a voicemodem from somewhere. So I was able to write some software that plays my answering machine messages for me when I walk in the house and turns on the lights, and when I get a message, it emails me the wav file to me at work so I don’t have to call home to get my messages. Not a terribly brilliant set of ideas, but all it took was a couple of programs and some really really cheap hardware. It’s not that hard, but now they sell this for hundreds of dollars as home automation.
I know if I were to try and sell my setup I would fail miserably, it’s set up for my house because that’s all I wanted it to do, but I can just tell that the engineers over at tmobile are just as into getting things done as all the other hackers in the world, and they obviously have a management team that allows them to really make products based on their cool work.
Everybody tells me I’m doom and gloom pessimistic all the time, and I am, so every once in a while when I see something truly GOOD, I like to say something nice about it.